Política de reembolso

Refund & Return Policy

Customer satisfaction is our priority.

We accept returns within 30 days of delivery.

To qualify for a return:
- The item must be unused.
- The item must be in its original packaging.
- Proof of purchase is required.

Damaged or Defective Items:
If your product arrives damaged or defective, please contact us within 7 days of delivery.

Please include:
- Your order number
- Photos of the item
- A description of the issue

Refunds:
Approved refunds will be issued to the original payment method within 5–10 business days.

Non-Returnable Items:
For hygiene reasons, used products cannot be returned unless they are defective.

Contact:
supportsilkora@gmail.com